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Use your own Domain Name

If you would like to use your own domain to display the myVetOnline site, simply follow the following steps to point a CName record of your domain to our clinic hosting server.

First enter your clinic domain name in the Clinic Details Administration Page:

Then set up CName record(s) to point to our server:

A CNAME record is a type of resource record in the Domain Name System (DNS) that's stored by your domain host. With myVetOnline, you'll need to create a CNAME record if you want to use your own domain name for your myVetOnline service. I.e. if you want to use instead of

Specific instructions for popular domain hosts

General instructions

You create a CNAME record with your domain host, not with myVetOnline. See above for instructions specific to your domain host. If your host isn't listed there, follow the general instructions, below.

Creating a CNAME record does not disrupt your current mailflow or affect other services.

  1. Sign in to your account at your domain host's website and go to the site's DNS management page (which might also be called something like Name Server Management). You might have to enable advanced settings for your account to access this page. For help, contact us or your domain host directly.
  2. If applicable, delete any CNAME record for a URL prefix that already exists. For example, if you're creating a CNAME record for www, delete any existing A or CNAME records for www.
  3. Create your new CNAME record by entering a Host Name/Alias and Value/Destination (the exact terms may vary by host) as shown below.
Host Name/Alias Value/Destination
Your URL prefix 
Example: www

  1. Important: Be sure to delete any similar A or CName Records. If you picked www as your address delete any other www A or CName Records.
    Once you do this, your CNAME record points to myVetOnline. (Note, however, that changes to your DNS settings can take up to 24 hours to propagate throughout the Internet.)

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